Shipping
To ensure all parties are protected in the event of a lost delivery, we do not use uninsured shipping methods unless no alternative is available. Shipping charges apply as follows:
Orders within Australia:
| Item Size |
Services Available |
Cost |
| Small to medium items below 500g |
Australia Post Registered Post
Australia Post Express Post Platinum |
$10
$13 |
| Small to medium items 500g and above |
Australia Post Registered Post
Australia Post Express Post Platinum |
$15
$18 |
| Large items (e.g. Coffee Roasters) |
Australia Post Registered Post or Insured Courier |
Free Shipping |
Orders outside Australia:
| Item Size |
Services Available |
Cost |
| Small to medium items up to 20kg |
Varies depending on location |
Calculated in checkout |
Warranty
Warranty policy varies from product to product so please see the manufacturer's website for the product you are interested in.
Returns
Please choose carefully as it's a lot more difficult for all of us to fix up an incorrectly selected order once it's been paid for and delivered. We may charge a restocking fee for any components incorrectly purchased. Goods are not normally refundable once they have been opened. All goods are covered by a factory warranty. If the unit fails within the warranty period due to a manufacturing fault with the unit, the unit will be repaired or replaced (at our discretion) free of charge. If the unit fails at any time due to incorrect usage, you will be liable for any costs associated with repairing the damage and freighting the unit to and from our premises. For this reason we strongly recommend you thoroughly read and follow any safety and usage instructions supplied with the unit to ensure correct usage.
|
